Reference

How katak22 Handles Your Personal Information

Your account data and payment details — including transactions through DANA, OVO, and GoPay — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or Delete Data

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption on every page and during every payment step — whether you are topping up via GoPay or checking your account balance. Session cookies keep your login active while you browse the lobby; analytics cookies help us understand which pages load slowly on mobile so we can fix them. You can clear or block cookies through your device browser settings at any time without losing your account. Data retention periods follow applicable Indonesian regulations, and we review stored records periodically to remove what is no longer needed.

Account Security

Your password and OTP are never stored in plain text. Login sessions expire automatically after inactivity, and you can end all active sessions from your account settings page.

Cookie Controls

We use session cookies for login and analytics cookies to measure page performance. You can manage or disable non-essential cookies through your browser settings without affecting your account access.

Data Retention

Transaction records linked to DANA, OVO, and GoPay are kept only as long as required by applicable regulations. Once that period ends, records are deleted or anonymised from our systems.

Your Rights

You have the right to access the personal data we hold, request corrections, or ask for deletion. Submit your request through live chat or email and we will respond promptly with next steps.

What We Collect and Why We Use It

katak22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on katak22, we collect the information needed to run your wallet, process payments, and keep your session secure. This includes your registration details, device identifiers, and payment references tied to DANA, OVO, or GoPay transactions. We do not sell your personal

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data to third parties. Data is used strictly for account management, fraud prevention, and improving how the lobby loads on your device. Availability of our services depends on local law and eligible regions — if you access katak22 from Surabaya or anywhere else in Indonesia, the
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same data rules apply to your account. We retain transaction records for as long as required by applicable regulations, after which they are deleted or anonymised. You can request a copy of your stored data or ask us to remove it by contacting support through the
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channels listed below. Payment references from DANA, OVO, and GoPay are stored only as long as needed to resolve disputes or meet legal obligations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove data tied to your katak22 account, our support team handles privacy requests directly. Reach us through live chat inside the lobby, by email, or via our 24-hour help line. We aim to respond to all data requests within a reasonable timeframe and will confirm receipt as soon as your message arrives.

Live Chat Open the lobby on your device and tap the chat icon — our team is available around the clock to handle account and privacy questions directly.

Email Support Send your data request or privacy concern to our support address. Include your registered account name so we can locate your records quickly.

Help Centre Our help centre covers common privacy questions — account data access, cookie settings, and how to request deletion of your stored information.

Common Questions About Your Privacy on katak22

These are the questions we hear most often about how your data is managed on katak22. If your question is not covered here, reach out through live chat or email.

We collect your registration details, device identifiers, and payment references from DANA, OVO, or GoPay. We do not collect more than what is needed to run your account and process transactions.

We do not sell your personal data. We share only what is strictly required with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers bound by confidentiality agreements.

Transaction records are kept for as long as applicable Indonesian regulations require. After that period, records are deleted or anonymised. You can ask us about the specific retention period for your account data.

Contact us through live chat in the lobby or by email. Include your registered account name. We will confirm receipt and process your request within a reasonable timeframe under applicable rules.

Payment references are stored with SSL encryption and accessed only by authorised staff for dispute resolution or legal compliance. We do not store full wallet credentials — only the transaction reference needed to verify your deposit or withdrawal.

Yes. Go to your device browser settings and manage or block non-essential cookies at any time. Your account access and payment functions will continue to work normally after you adjust cookie preferences.

How katak22 Handles Your Personal Information

Security, Cookies, Retention and Your Rights

Account Security

Cookie Controls

Data Retention

Your Rights

How to Reach Us About Your Data

Common Questions About Your Privacy on katak22

01 What personal data does katak22 collect when I open an account?

02 Does katak22 share my data with third parties?

03 How long does katak22 keep my transaction records?

04 How do I request access to or deletion of my personal data?

05 Are my DANA, OVO, and GoPay payment details stored securely?

06 Can I opt out of analytics cookies on katak22?

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